CORE SERVICES
Medical Management
- Proactive oversight to reduce over-utilization and fraud
- Network of highly credentialed, board-certified, fellowship-trained providers
- 24/7 scheduling accessibility for injured workers
- Seamless coordination of authorizations, appointments, and care transitions
Technology and IT Infrastructure
- Proprietary, fully integrated EMR and information management system
- Secure, HIPAA-compliant, web-based platform with real-time access to medical data, case files, and financial information.
- Transparent communication across all parties, from providers to payors
Employee – Labor
- First Call Services gives employees access to a highly qualified, well-trained medical provider network.
- Providers within our network are board-certified and fellowship-trained in relevant specialties.
- We assist employees in managing disputed workers’ compensation claims.
Revenue Cycle Management
- We help partners unlock revenue growth opportunities.
- Our expertise and proprietary software accelerate the accounts receivable cycle.
- Our management system improves in-network retention.
- We deliver individualized risk assessments on disputed workers’ compensation claims to support treatment approval and timely payment.